Randy Dean's Timely Tips

You may have read Timely Tips on Randy Dean's web site, but now you can interact with it here on Blogspot.com. Please feel free to add comments and tips of your own, and thank you for your continued interest.

Tuesday, September 15, 2009

Great new customer service book out today, co-authored by a CS expert (& good friend of mine) -- Who's Your Gladys? http://ping.fm/vqLPq


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